Course Details

Firms are consistently seeking ways to improve on what they have. Fighting to keep up with other firms and grow the business is what captures the attention of the decision makers. But, without improving their processes, efficiencies, employee morale, standard and effectiveness, that growth suffers. The challenge is, “How to improve”? Lean Six Sigma provides a platform that firms can use to implement a continuous improvement process. With Lean Six Sigma total growth is obtainable.

 

Troy Altomare will cover the following topics during this session:

  • What is Lean Six Sigma and it’s Origins
  • How LSS can help manage the flow of information
  • Using Lean tools to help find bottlenecks
  • Improving team dynamics with LSS
  • Overview of Doc.It and Process Mapping

 

Goals are to improve processes, reduce cycle times, improve employee morale and customer satisfaction.

 

All staff level can benefit from the information provided during this session.

 

Course Level: Foundation / Intermediate

CPD Course Speaker

Doc.It

Troy Altomare

Troy Altomare’s professional career in Information Technology started off in the summer of 1998. Self taught through the MCSE 2000 and 2003 certifications tracks as well as the CCNA certification. Worked as an assistant network engineer with a small company in North Tampa then moved to a larger company has a field engineer. After working in the field for 5 years Troy settled into the Senior Networking Engineer position at Genesis Direct and worked there for 5 years. From there Troy was recruited to work for Gregory, Sharer & Stuart, P.A. as the IT Manager. After 7 1/2 years at GSS Troy made a decision to make a career shift and go to work at Doc-It as a client solutions specialist.

Troy has worked on several large infrastructure projects from the ground up and has had the chance to work as project manager as well.

Specialties: Lean Six Sigma, Project Management, Network infrastructure, network switching, server virtualization, server configuration, software optimization, policies and procedures and IT documentation.