Course Details

As AI takes over more routine compliance work, clients increasingly choose, and stay with, the accountants who make a real difference to their business and who are good to deal with. Technical competence is now the entry ticket, not the differentiator. This session draws on Guy Kawasaki's Think Remarkable and translates its three-stage model (Growth, Grit and Grace) into practical actions for accountants who want to stand out with clients, colleagues and their own teams.


Terry Harmer covers the following topics during this course:

  • What “remarkable” really means for a professional, and why it is becoming a commercial differentiator as AI handles routine work
  • Growth: developing a growth mindset, turning setbacks into learning and “planting many seeds” for career and practice development
  • Grit: asking “Whose pain can I alleviate?” to identify new client services, and moving ideas beyond the “Eureka” stage
  • Influence: practical persuasion principles and storytelling techniques to win support from clients and colleagues
  • Grace: handling imposter syndrome, saying “I don't know” with confidence, apologising well and negotiating so people want to work with you again

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CPD Course Speaker

NLC Training

Terry Harmer

Terry Harmer is a Member of the Institute of Training & Development (MIITD), a Fellow of the Sales Institute of Ireland, (FSII), a Member of the Marketing Institute of Ireland, (MMII) Member / Qualification, is a Licensed Practitioner of NLP, (NLP Prac.), holds qualifications in Business Administration, a Certificate in Training & Continuing Education, (1st Class Honours, NUI Maynooth), ROI Impact, Measurement, (training on training evaluation and transfer of skills to the workplace) Terry delivers City & Guilds and QQI certified courses and a portfolio of training programmes ranging from a half day to over a year in duration. He is on the Enterprise Ireland Mentor panel, and has been working and training with West Offaly Training and Offaly Local Development Company (West Offaly Partnership) since 2001. Terry Harmer has worked with 22 LEO’s (Formerly Enterprise Boards) since their inception around the country, delivering training on Sales, Marketing, Business Development, People and Management Skills. His engagements for those LEO’s have been with new and established businesses delivering training and operating as a mentor.