Course Details

“Whether you’re trying to win new clients, negotiate a better deal for yourself or somebody you represent; if you’re trying to persuade someone to follow a particular course of action, change direction or rethink their position, you will need to be skilled in the area of influence. The session will show you some of the skills and tools that are used by the world’s best negotiators” 


In this session Terry covers the following topics;

  • The main topics will be:
  • The Principles of Persuasion, and how to apply them in your communication
  • Written and spoken sentence structures, 
  • Your steps to YES, determining outcomes for every stage
  • Mirroring, matching and pacing
  • Persuasive intonation
  • “Shell Statements”
  • Irish - English
  • Questioning Techniques
  • Co operative assertion
  • Rebutting arguments
  • Closing 

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CPD Course Speaker

NLC Training

Terry Harmer

Terry Harmer is a Member of the Institute of Training & Development (MIITD), a Fellow of the Sales Institute of Ireland, (FSII), a Member of the Marketing Institute of Ireland, (MMII) Member / Qualification, is a Licensed Practitioner of NLP, (NLP Prac.), holds qualifications in Business Administration, a Certificate in Training & Continuing Education, (1st Class Honours, NUI Maynooth), ROI Impact, Measurement, (training on training evaluation and transfer of skills to the workplace) Terry delivers City & Guilds and QQI certified courses and a portfolio of training programmes ranging from a half day to over a year in duration. He is on the Enterprise Ireland Mentor panel, and has been working and training with West Offaly Training and Offaly Local Development Company (West Offaly Partnership) since 2001. Terry Harmer has worked with 22 LEO’s (Formerly Enterprise Boards) since their inception around the country, delivering training on Sales, Marketing, Business Development, People and Management Skills. His engagements for those LEO’s have been with new and established businesses delivering training and operating as a mentor.