Course Details

Running payroll involves much more than processing pay each period. Payroll professionals regularly deal with employee queries, data errors, statutory payments, leave management, benefits, deductions, and last-minute changes that can make even routine payrolls challenging.


This practical session explores the most common day-to-day payroll issues faced by payroll professionals, accountants and finance teams, providing straightforward solutions, best practice guidance and practical tips to improve accuracy, efficiency and confidence. Attendees will leave with ideas they can immediately apply to make payroll processes smoother and resolve common payroll problems more effectively.


Mary Byrne covers the following topics during this course: 

  • Common payroll processing errors and practical ways to identify, prevent and resolve them.
  • Managing statutory payments, leave, pensions, benefits and other recurring payroll challenges with confidence.
  • Dealing with employee queries, payroll corrections, overpayments, underpayments and retrospective adjustments.
  • Practical approaches to managing new starters, leavers and changes to employee information efficiently.
  • Tips, checks and payroll controls to improve accuracy, reduce rework and streamline day-to-day payroll operations.

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CPD Course Speaker

RBK

Mary Byrne

Mary is a Payroll Specialist with more than 17 years’ experience. She is a qualified Payroll Technician and holds a Diploma in Payroll Management with IPASS. At RBK, Mary manages payroll for more than 350 clients, delivering weekly, fortnightly, and monthly payroll services for businesses of all sizes. She also handles a wide range of client enquiries concerning social welfare and taxation matters on behalf of a broad range of businesses and their employees.