How to Handle a Grievance Process (Nov 23)
Category: HR | Duration: 1hr | Tag: VODUI2347 | Type: Video | Course Level: Need to Know | Speaker: Emma-Jane Taylor-Moran | Date: 29/11/2023 14:00
Course Details
- Have you ever had an employee complain about something?
- Did you realise this might be a “grievance”?
- How did you handle it - did you follow a formal grievance process?
- How did it turn out – everyone happy?
- Is there anything you would have done differently?
- Did you get a tribunal claim?
- If these questions fill you with dread or confusion or you have never heard of a “grievance process”, or it went badly wrong in the past, then this webinar is for you!
Emma-Jane Taylor-Moran covers the following topics during this cpurse:
- What to do when you receive a complaint
- How to handle the process fairly and legally
- What you can do to resolve the situation
- Things to consider with an appeal
CPD Course Speaker
Rebel Law Ltd
Emma-Jane Taylor-Moran
Emma-Jane Taylor-Moran brings a fresh perspective to employment law and client oriented working. She is straight-talking, pragmatic and believes in promoting the human side of business.
She has worked in several different types of legal services providers from a Law Centre, to the High Street to the City, including as an equity partner and then a self-employed Consultant before setting up her own law firm in 2021, Rebel Law.
She set up her own firm to bring something different to the legal services market - a law firm that prioritises clients over profits, that champions equality, fairness and justice, and which really listens to what clients need.
Emma-Jane advises SMEs, startups, charities and other businesses from recruitment to termination and everything inbetween. She is a specialist employment lawyer experienced in many different sectors, spending time to understand your business, so she can provide the best service.
She has worked in several different types of legal services providers from a Law Centre, to the High Street to the City, including as an equity partner and then a self-employed Consultant before setting up her own law firm in 2021, Rebel Law.
She set up her own firm to bring something different to the legal services market - a law firm that prioritises clients over profits, that champions equality, fairness and justice, and which really listens to what clients need.
Emma-Jane advises SMEs, startups, charities and other businesses from recruitment to termination and everything inbetween. She is a specialist employment lawyer experienced in many different sectors, spending time to understand your business, so she can provide the best service.