CPDStore Ireland

In today’s fast-paced and demanding workplace, technical expertise is no longer enough on its own. The ability to communicate clearly, confidently, and assertively is essential for career success, leadership and professional growth.

This session is designed for accountants and finance professionals who want to strengthen their communication skills, build confidence in how they express themselves, and develop a more assertive presence in the workplace.

Many professionals struggle with speaking up, saying no, managing pressure, or handling difficult conversations. Over time, this can lead to frustration, reduced confidence and a lack of visibility with key stakeholders.

Assertive communication is not about being aggressive or dominating conversations. It is about expressing your thoughts, needs, and boundaries clearly and respectfully while maintaining strong professional relationships and building trust.

In this course, Conor Clarke covers the following five key topics:

1. Communication Styles and Self-Awareness

Explore the different communication styles including passive, aggressive, and assertive. Learn how to recognise your default style and understand how it impacts your confidence, relationships and effectiveness at work.

2. Building Self-Trust and Confident Communication

Understand how mindset, self-belief, and internal dialogue influence how you communicate. Learn how to reframe self-doubt and build the confidence to express your thoughts clearly and professionally.

3. Assertive Communication in Practice

Develop practical strategies to communicate more effectively in everyday workplace situations. This includes structuring your message, using clear language, managing tone and communicating with clarity under pressure.

4. Boundaries, Saying No and Managing Requests

Learn how to set professional boundaries, manage expectations, and say no confidently and respectfully. Build the skills to protect your time and priorities without damaging relationships or creating conflict.

5. Speaking Up, Feedback and Handling Difficult Conversations

Build confidence in speaking up in meetings, contributing ideas, and increasing visibility with managers and stakeholders. Learn how to give and receive feedback effectively, and handle criticism and conflict in a calm, professional way.